PRIVACY POLICY

Bhakti Marga México AC Trust

This Privacy Policy is implemented in accordance with applicable Mexican data protection law, including the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), its Regulations, applicable guidelines issued by the competent Mexican authorities, and, where applicable, additional international privacy and data protection laws such as the General Data Protection Regulation (GDPR) for users located in the European Union.

Last Update: 01.01.2026

Summary

We are pleased with your interest in Bhakti Marga México A.C. To help you understand how we process your personal data, this summary provides a brief overview of our data processing activities.

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required for the conclusion of a contract. You are not obliged to provide personal data. Failure to provide personal data may result in our inability to provide certain services.

“Personal Data” means any information relating to an identified or identifiable natural person.

For detailed information, please read the full Privacy Policy below.

I . Scope

This privacy statement applies to the handling of your personal data in the context of the use of our website and the ordering of products and services.

II . Liability

Bhakti Marga México AC, hereinafter referred to as BHAKTI MARGA MÉXICO AC, is responsible for the collection and processing of your personal data. In some cases, we use your personal data together with third parties, in particular with other organisations affiliated with BHAKTI MARGA MÉXICO AC. You can find our contact details in section 1.

III. Data Collected and Purposes of Use

The types of data we process are personal data such as your names, contact details, contract details, registration-related data, communication data, user and IP address and data containing information about your religious, philosophical or philosophical beliefs, such as your spiritual name or initiation status within our organisation.

In order to infringe your fundamental rights and freedoms, we will use your personal data in the context of, for example:

  • Entering into contracts
  • Handling requests for orders
  • courses
  • (group) travel
  • The pursuit of our legitimate interests
  • Promoting our mission by, for example, providing you with news about events and courses, for example
  • communicate with you in general.

When we process data about your religious, philosophical or philosophical  beliefs, we will ask for your consent. Detailed information  on the type  of data and the purposes of use, as well as the legal basis, on which we process your personal data can be found in Section 2.

IV. Processing data

We process personal data that you provide to us directly, for example when you:

  • The use of our websites
  • Event registrations
  • Courses and trainings
  • Livestreams and recordings
  • Donations and purchases
  • Bhakti+ media platform
  • Online services
  • Communication with us
  • Volunteer and seva activities
  • Accommodation and Ashram stays

We may also collect personal data automatically when you use our services, for example through the use of cookies.

V. Data Sharing

We may share certain personal data with, for example, BHAKTI MARGA MÉXICO AC affiliates and  service providers that support us, such as processors of marketing activities and organizations that maintain our website. This includes data controllers, such as payment service providers and providers of donation and accounting services, as well as shipping and distribution companies. Your data may also be shared when you comment via a website or social network. You can find out more about how we share your personal information in Section 4.

VI. International Transfers

We may transfer your personal data to other countries outside the European Union, where less protective privacy laws and regulations may apply. However, we ensure that legal safeguards are put in place for these transfers.

VII. Data storage

We only process and store your personal data for as long as it is necessary for

our processing purposes. Sometimes, however, the law requires such data to be kept for a longer period of time. See section 6. for more information on retention periods.

VIII. Your rights

Depending on your location and applicable law, you may have rights including:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Objection
  • Data portability
  • Withdrawal of consent
  • Complaint to a supervisory authority

The types of rights you have and further information about them can be found in Section 6.

IX. Obligation to provide data

If you do not need to provide us with any personal data. This may mean that  we will not be able to provide you  with our services, as we do not have your personal data.

X. No automated decision-making

BHAKTI MARGA MÉXICO AC does not use automated decision-making procedures.

XI. Tracking Technology

We use cookies and other tracking technologies to:

  • Improve our services
  • Analyze website usage
  • Remember preferences
  • Provide information
  • Deliver relevant content

Information on how tracking technology works, what types of cookies   we use and  how valid they are  can be found in section 3. on how  they work. Our Cookie Policy incl. Detailed information about the cookies used you will find in the cookie policy on our website.

XII. Third-Party Online Services

We use third-party plugins, hosting providers, payment providers, social media integrations, technical service providers and other online services to provide you with an accessible website  and to enable easy access to the content of social media platforms. These third parties are data controllers and decide what  personal data they collect. However, in order to respect your privacy, we have selected an implementation of the different plugins. This ensures that personal data is not shared with these third-party service providers when you activate or interact with these services. For more information on these services, see section 4.

XIII. Security

We take the security of your data seriously. We implement various technical and organizational measures to protect your personal data. Details can be found in section 7.

XIV. Updates

We update this Privacy Policy from time to time; the date for the last update is stated at the beginning of this Privacy Policy.    

1. Responsible contact details

Bhakti Marga México AC

Naciones Unidaa 6178-17

Parque de la Castellana

Zapopan . Jalisco, México

CP 45117

is responsible for the processing of your personal data, as described in this Privacy Statement. If you have any questions or suggestions regarding your data protection, please contact us at info@bhaktimarga.org.mx.

2. Data Processing: Which/Purposes/ Legal Basis

Depending on the specific processing situation, we collect and process different types of personal data. Below you will find a list of data and the relevant processing situations. We process your personal data exclusively  in accordance with applicable Mexican data protection law, including the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), its Regulations, applicable guidelines issued by the competent Mexican authorities, and, where applicable, additional international privacy and data protection laws such as the General Data Protection Regulation (GDPR) for users located in the European Union. In certain situations, we also process your personal data to comply with other legal obligations, or on the basis of your explicit consent. In general, we process your personal data:

  • For the performance of a contract
  • to fulfil contractual obligations
  • to enter into an agreement
  • to support customers
  • to answer questions relating to our services.
  • to comply with legal obligations

We also process your personal data to protect our legitimate interests, except where your interests or fundamental rights and freedoms prevail, which require the protection of your personal data. Except in individual cases, we generally assume that our legitimate interests prevail in the following processing situations in particular:

  • Improving our offers and services
  • are view of the use of our websites
  • ensuring the confidentiality and integrity of our IT systems
  • General communications with you
  • cooperation with public authorities
  • activities make us and our services known

We also protect ourselves from legal action. If you separately consent  us to process your personal data, we will process your personal data within  and on the basis of – your consent.  Your consent relates, for example, to:

  • the transfer of data to affiliated companies or third parties
  • the evaluation of your data for specific advertising activities
  • sending newsletters.

Consent is always freely given. Refusing or withdrawing your consent will not have any negative consequences for you and you can do so at any time.

2.1 Visiting our website

2.1.1. Visit website – Data processing

When using the services of BHAKTI MARGA MÉXICO AC on our website, we process, among other things, the following personal data of the user:

  • data about the use of the websites offered (e.g. browser)
  • Operating system used
  • Internet Service Provider Access System
  • Referrer URL
  • Sub-websites
  • Date and time of server request
  • Requested content
  • Duration of use)
  • IP address

2.1.2 Data processing – purposes and legal basis

When using the data, BHAKTI MARGA MÉXICO AC does not draw any conclusions about the data subject. On the other hand, this information is necessary to:

  • display the content of our website correctly
  • Optimize the content of our website
  • Ensuring the long-term viability of our information technology systems and website technology
  • providing information to the authorities/law enforcement officers if this  is necessary for e.g. criminal prosecution in the case of e.g.  attacks on the website.

BHAKTI MARGA MÉXICO AC statistically analyzes anonymously collected data and information, with the aim of increasing the protection and security  of the data and ensuring an optimal level of  protection of the personal data that we process. Anonymous data from the server’s log files is stored  separately from all personal data provided by you. Processing is necessary for the protection of our legitimate interests, except where your interests or fundamental rights and freedoms prevail, in relation to the protection of your interests and personal data.

2.2 Subscribing to our newsletter

2.2.1 Data processing newsletter subscription

Through our website you  have the opportunity  to subscribe to our newsletter. If  you subscribe, we will ask you for your email address.  Immediately after your registration, you will receive a confirmation on the screen of the device you used to log in. It is also possible to enter your first and last name. This allows Bhakti Marga México AC Trust to approach you in a personal way, if you would like to do so and to respond personally to any comments and/or questions you may have regarding the newsletter, for example. We would like to point out that our newsletter contains tracking pixels. A tracking pixel is a thumbnail image embedded in an email. These are sent in HTML format to enable the recording and analysis of log files, such as a statistical analysis of the success or failure of our online marketing campaigns. Based on the built-in tracking pixel, we can see if and when an email has been  opened and which links have been opened. Such data is stored and analyzed by us in order to optimise the sending of the newsletter and to adapt  its content for future newsletters, tailored to the interests of the data subjects. This personal data will not  be  shared with third parties. We will only use your e-mail address  to  send  newsletters for our own advertising purposes,  regardless of the  performance of the contract,  insofar as  you have expressly consented to this. The processing takes place  with your consent.  You may    withdraw     consent  at  any time without affecting the  lawfulness of  any processing carried out on the basis of consent   until to the withdrawal.

You can  unsubscribe from   the newsletter    at any time  by   using the  relevant link in  the newsletter or by  notifying us  . Your email address will then be removed from the mailing list.

Deletion and restriction of processing:  We may store the unsubscribed email addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defence against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time. In the case of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blacklist (so-called “blocklist”) solely for this purpose.

The registration process is logged on the basis of our legitimate interests for the purpose of proving that it has been carried out properly. Insofar as we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure dispatch system.

Contents:

Information about us, our services, promotions and offers.

  • Types of data processed: inventory data (e.g. names, addresses); contact details (e.g. email, phone numbers); meta, communication and procedural data (e.g. IP addresses, times, identification numbers, consent status); Usage data (e.g. websites visited, interest in content, access times).
  • Data subjects: Communication partners.
  • Purposes of processing: Direct marketing (e.g. by e-mail or post).
  • Legal basis: Legitimate interests and consent, in accordance with applicable data protection laws.
  • Opt-out: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can otherwise use one of the contact options given above, preferably e-mail.

Further information on processing processes, procedures and services:

  • Measurement of opening and click-through rates: The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from our server or, if we use a mailing service provider, from its server when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of access, is first collected. This information is used for the technical improvement of our newsletter on the basis of the technical data or the target groups and their reading behavior on the basis of their retrieval locations (which can be determined with the help of the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. This information is assigned to the individual newsletter recipients and stored in their profiles until they are deleted. The evaluations are used by us to identify the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.The measurement of the opening rates and the click rates as well as the storage of the measurement results in the profiles of the users as well as their further processing are carried out on the basis of the user’s consent. Unfortunately, it is not possible to revoke the performance measurement separately, in which case the entire newsletter subscription must be cancelled or objected to. In this case, the stored profile information will be deleted; Legal basis: consent, in accordance with applicable data protection laws.

2.2.2 Promotional communication via e-mail, post, fax or telephone 

We process personal data for the purposes of promotional communication, which can be carried out via various channels, such as e-mail, telephone, post or fax, in accordance with legal requirements.

Recipients have the right to revoke their consent at any time or to object to promotional communication at any time.

After revocation or objection, we store the data required to prove the previous authorization for contacting or sending you for up to three years after the end of the year of the revocation or objection on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defence against claims. On the basis of the legitimate interest in permanently observing the revocation or objection of the users, we also store the data necessary to avoid re-contact (e.g. e-mail address, telephone number, name, depending on the communication channel).

  • Types of data processed: inventory data (e.g. names, addresses); Contact details (e.g. e-mail, telephone numbers).
  • Data subjects: Communication partners.
  • Purposes of processing: Direct marketing (e.g. by e-mail or post).
  • Legal basis: Legitimate interests and consent, in accordance with applicable data protection laws.

Further information on processing processes, procedures and services:

  • Legal basis: Legitimate interests, in accordance with applicable data protection laws.
  • Basis for third-country transfer: EU-US Data Privacy Framework (DPF).
  • In the event of revocation, your personal data will be deleted.

2.3 Events

2.3.1 What data do we process in the context of booking and managing events?

If you register for our events or paid courses in the events calendar on our website, we will process your title, first and last name, country, address, email address, telephone number, spiritual name (optional), information about the event for which you have registered, payment data such as credit card number or other bank details, among other things. If you register for our free events in the event calendar on our website, we will process your username, email address, spiritual name (optional), information about the event for which you have registered, among other things.

2.3.2 For what purposes and on what legal basis do we process this data?

The personal data collected in the context of booking and managing the event will be used in particular to respond to your request. In addition, we may use the data collected to contact you directly and offer you similar offers and events based on your booking history and personal interests. The processing is necessary for the fulfilment of contractual or pre contractual obligations. We may also ask for your explicit consent to the processing of personal data collected in connection with the booking and management of the event. Consent will be entirely voluntary

2.4 Events like Darshan with Paramahamsa Sri Swami Vishwananda and photo and video recordings

During the events with Paramahamsa Sri Swami Vishwananda photo and Video recordings of the event will be taken. As a live broadcast and as video-on-demand on the Bhakti Marga channels, such as the Bhakti Marga You-Tube channel, on the Bhakti Marga website https://www.bhaktimarga.org/livestream  and our Bhakti Marga México AC Trust website https://bhaktimarga.in, on the bhaktimarga.org website, on our Bhakti Marga México AC Trust Facebook page, as well as on the Bhakti Marga Facebook page, on Bhakti Marga’s Instagram page, on Bhakti Marga’s Flickr, and also as video on-demand on Bhakti Marga’s media platform. The contents of these video recordings are used for this purpose and will be stored for that purpose. Above all, Guruji, Paramahamsa Sri Swami Vishwananda is filmed. Recordings of guests are avoided as far as possible, but this cannot be ruled out. Livestream-free zones will be offered in certain areas mentioned.

2.4.1 For what purposes and on what legal basis do we process this data?

The legal basis is legitimate interests, as well as the voluntary consent of the participants. The legitimate interest of Bhakti Marga is the public relations work of Bhakti Marga, so these video and photo recordings are made for the purpose of publicity.

When registering for events with us, etc., participants can decide whether may be filmed or not. We respect your privacy. On the spot we have Livestream-free zones, where no recordings are taken. If you don’t want to be filmed, you will receive on the day of the event a black bracelet, so the video team can recognise you and will know, that you don’t want to be filmed during our event and our event team will show you our “Livestream-free zone”.

2.4.2 Affiliated company for the service of a lifestream and video recordings:

Bhakti Marga America  Entity Type – Religious Corporation  Registered Office: 304 Demarest Parkway, Elmira, New York, 14905  E-Mail: info@bhaktimarga.us.

2.5. Participating in an event

2.5.1 Which data do we process when you consent to a participate in an event?

If you give us a consent   via our website, we process from you, inter alia, first and last name, e-mail address, pictures, videos and testimonials, language of interpretation, spiritual name (optional), information about the event you have registered for. We also process videos recordings of you while you participate in the event to share the common experience with the whole participating (online and offline) community during a livestream and a period then after. Moreover, we may use your photos and videos taken during the event for the purpose of commercial use. This means your photos and videos may be used on our websites, in (print) publications and our Facebook, Flickr, Instagram page as well as our YouTube channel.

2.5.2 For what purposes and on what legal basis do we process this data? 

The processing of photos and/or videos collection, storage and transfer to third parties is based on the explicit consent of the person(s) entitled or the person(s) concerned. The processing is based on the legal basis (your consent, you have given. Consent is always freely given. Refusing or revoking your consent will not have any negative consequences for you).  If you have signed a contract with Bhakti Event GmbH, with you as a participant regarding the event documentation production, then the contract is the legal basis.

2.5.3 Categories of possible recipients of the personal data: 

The photos and/or videos can be shared with Facebook, Instagram , YouTube. For purposes of public relations, as well as commercial use and sales work, they may be posted on the homepage of bhaktimarga.org and used for the facebook fanpage, twitter page, you-tube channel of Bhakti Event GmbH. The content is also going to be livestreamed on YouTube. YouTube is an American company and, as with all American companies that analyse user behaviour, there is a risk that we do not know exactly, how your data is analysed and we cannot influence this. The content is also going to be livestreamed on YouTube. YouTube is an American company and, as with all American companies that analyse user behaviour, there is a risk that we do not know exactly, how your data is analysed and we can not influence this.

Facebook Inc., 1601 Willow Road Menlo Park, CA 94025, USA. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. To learn more about Facebooks data collection and use, please read their Privacy Notice. Together with Facebook Ireland, Bhakti Event GmbH is jointly responsible for the processing of so-called pages insights in the course of operating their Facebook fan page. Facebook Ireland uses these page insights to analyse the activity on our Facebook page and provides us this information in a form which does not relate to the specific person. We have concluded for this purpose an agreement with Facebook Ireland about joint responsibility under data protection law which you can access using the following the link. Facebook Ireland undertakes in this agreement, among other points, to assume the primary responsibility for the processing of page insights and to fulfil all duties with regard to the processing of the page insights.

  • Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland. For more information please see the Privacy Notice of Twitter.
  • Instagram, operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. To learn more about Facebook Ireland’s data collection and use with respect to Instagram, please read their Privacy Notice.
  • Flickr, operated by Flickr, Inc., Flickr c/o Yahoo! Inc., 701 First Avenue, Sunnyvale, CA 94089, USA. For more information please see the Privacy Notice of Flickr.
  • YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, (“YouTube https://support.google.com/youtube/answer/10364219?hl=de )

2.6 Collection and processing when using the contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent. When using  the contact form,  we collect your personal data (name,  e-mail address, message text) only to the  extent that you have provided it. The purpose  of the  data processing is to   establish contact. If the  purpose of contacting us   is to   carry out pre-contractual measures (e.g. advice in the event   of interest in a purchase, the preparation of quotations). If a contract is concluded between you and us, your personal data will be processed as necessary for the performance and administration of that contractual relationship.If you contact us for reasons other than entering into or performing a contract, we will process your personal data as necessary to respond to and manage your enquiry. If your enquiry relates to a contractual relationship or to steps requested prior to entering into a contract, your personal data will be processed as necessary for those purposes. 

Your email address will be used solely to process and respond to your request. Unless you have agreed to further use of your information, your personal data will be deleted once your enquiry has been fully handled.

In other cases, personal data may be processed where necessary to manage communications effectively or where you have provided your consent. You may withdraw your consent at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

2.6.1 Subscription forms

If you use Bhakti Marga México AC a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.

These subscriptions are used to notify you about related content, discounts & other special offers.

You can opt our or unsubscribe at any time in the future by clicking link in the bottom of any email.

 

2.7 Server Log Files

You can visit our website without providing any personal information.

Each time you access our website, usage data is automatically transmitted through your internet browser to us or to our hosting/IT service provider and stored in server log files. This stored information may include the name of the accessed page, date and time of access, IP address, amount of data transferred, and the requesting provider.

This information is processed to ensure the secure and uninterrupted operation of the website and to improve our services. Your data may be transferred and stored in countries outside your country of residence where data protection standards may differ.

2.8 Proactive Contact by E-Mail

If you contact us by e-mail for business purposes, we collect and process your personal data (such as your name, e-mail address, and message content) only to the extent necessary to handle and respond to your enquiry.

If your enquiry relates to pre-contractual matters (for example, advice regarding a potential purchase or the preparation of quotations) or to an existing contractual relationship, your personal data will be processed as necessary for those purposes.

If you contact us for other reasons, your personal data will be processed as necessary to respond to and manage your enquiry.

Your e-mail address will only be used to process your request. Unless you have consented to further use of your information, your personal data will be deleted in accordance with applicable legal retention requirements once your request has been fully processed.

2.9 Education and Training Services

We process the personal data of participants in our education and training programs in order to provide our educational services. The type, scope, purpose, and necessity of the data processing depend on the respective contractual and educational relationship.

This processing may include participant evaluations, assessments of training performance, and evaluations of instructors and educational services.

In certain cases, we may process sensitive personal information, including information relating to health, ethnic origin, political opinions, or religious or philosophical beliefs, where necessary for the provision of educational services, health protection, social protection, or to safeguard the vital interests of participants. Where required, we will obtain the explicit consent of participants before processing such information.

2.10 Accommodation in the Ashram

We process the personal data of guests, visitors, and interested persons in order to provide accommodation and related hospitality or gastronomic services, as well as to manage billing and administrative processes.

In certain cases, we may need to process sensitive personal information, including information relating to health conditions or religious beliefs, for example to protect the health and well-being of guests or to accommodate specific physical or spiritual needs requested by the guest.

Where necessary for the fulfilment of services, required by law, based on consent, or necessary for legitimate operational purposes, guest data may be shared with service providers, authorities, billing providers, or IT and administrative support providers involved in delivering our services.

2.11 Online Courses and Online Training 

We process the data of the participants of our online courses and online training courses (collectively referred to as “Participants”) in order to be able to provide our course and training services to them. The data processed, the type, scope, purpose and necessity of their processing are determined by the underlying contractual relationship. The data generally includes information on the courses and services used and, if part of our range of services, personal specifications and results of the participants. The forms of processing also include the performance evaluation and evaluation of our performance as well as that of the course and training instructors; Legal basis: Performance of contract and pre-contractual enquiries.

2.12 Advertising

2.12.1 Use of the  e-mail address for the purpose of sending  direct mail 

We use your e-mail address, which we  received in the context of the  sale of  a good or  service, for  the  electronic transmission of advertising for our own goods   or  services,  which   comparable to those you have  already purchased  from us, provided that you  have  not objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to make it available  will result in the conclusion of an agreement. 

You can object  to   this use of your e-mail address at any time by notifying  us. The contact details for  the  objection procedure can be found in the legal notice. You can also  use the  link provided for this purpose in the promotional email.   There are no costs for this  other than the  shipping costs according to the basic rates.

2.13 Seva form

When using the seva contact form, we collect your personal data (such as your name, e-mail address, address, nationality, spiritual name, telephone number, talents, and message text) only to the extent that you provide it. The purpose of processing this information is to establish contact with you.

If your enquiry relates to pre-contractual matters (for example, advice regarding an interest in a purchase or the preparation of quotations) or to an existing contractual relationship, your personal data will be processed as necessary for those purposes and for the administration of the contractual relationship.

If you contact us for other reasons, your personal data will be processed as necessary to respond to and manage your enquiry.

Your e-mail address will only be used to process your request. Unless you have consented to further processing or use of your information, your personal data will be deleted no later than six months after your enquiry has been completed.

In other cases, personal data may be processed where necessary for the effective handling of enquiries or where you have provided your consent. You may withdraw your consent at any time.

3. What kind of cookies and tracking technology do we use?

For the provision, maintenance, and analysis of our websites and their usage, we use various software tools from third parties and ourselves, which are regularly based on the use of cookies, Flash cookies (also called Flash Local Shared Objects), web beacons or similar technologies (collectively as “Tracking Technologies”). Tracking Technologies can help us understand how you use our services (e.g., the pages you display or the links you click and other actions you perform with the services), give us information about your browser and online usage patterns (e.g., IP address, log data, browser type, browser language, referring/exiting pages and URLs, pages viewed, whether you have opened an e-mail, clicked links, etc.) as well as information about the devices with which you access our services. Tracking Technologies allow us to link the devices you use to access our services so that we can identify and contact you on the various devices you use. It also helps us and our advertising partners to determine products and services that may be of interest to you, in order to serve you targeted advertisements.

You can limit the use of Tracking Technologies by changing the settings of your browser. You can determine what access you grant us and whether and for how long cookies can be stored on your device. You can also delete cookies that have already been stored at any time. Please note that the functionality of our websites may be affected after deactivating all cookies. Similar functions (such as Flash cookies), which are used by so-called browser add-ons, can be switched off or deleted by changing the settings of the browser add-on or via the website of the browser add-on provider.

3.1 What are cookies?

A cookie is a small file that is transferred during the use of a website from the host server of the website and stored on the user’s device (desktop computer, laptop, tablet, smartphone, other Internet-enabled devices) by the browser used. Cookies are used to store information about the user and to retrieve it when the website is called up again.

3.2 What are cookies used for?

Cookies help us understand the use of our websites, analyze trends, administer the websites, track a user’s steps on our websites, collect demographic information about our user base as a whole, allow you to navigate efficiently between the pages, remember your preferences and settings on our websites, and generally improve your browsing experience. We process the data collected using Tracking Technologies to (i) remember information so that you do not have to re-enter them during your visit or a new visit, (ii) recognize you across multiple devices, (iii) control the functionality and performance of our websites, (iv) collect aggregated metrics regarding the total number of visitors, total traffic, usage and demographic patterns on our websites, (v) diagnose and resolve technical issues, (vi) determine products and services that may be of interest to you, in order to serve you targeted advertisements and (vii) otherwise plan and improve our website.

3.3 What types of cookies are used on our websites?

The cookies used on our website can usually be categorized as follows: mandatory cookies, analytical / performance cookies, function-related cookies, and marketing cookies.

3.3.1 Mandatory cookies

These cookies are essential for the functioning of our websites and enable you to move around our websites and to use their functions. Without these cookies, certain services that are required for the full functioning of our websites cannot be provided.

3.3.2 Analytical / performance cookies

With the help of these cookies, we collect information about how our users use our websites, e.g., which pages are accessed and read most frequently, or how users move from one link to the next. All information collected by this type of cookie does not relate to a single user but is aggregated and processed with the information of other users. Cookies provide us with analytical data on how our websites work and how we can improve them.

3.3.3 Function-related cookies

These cookies allow us to save a specific selection you have made and to adapt our website in such a way that it offers you extended functions and content. These cookies can be used, for example, to save your language selection or country selection.

3.3.4 Marketing cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it, and the marketing messages we send to you more relevant to your interests. We may also share this information with third parties who provide a service to us for this purpose.

3.3.5  Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user visits a website, a cookie may be stored on  the  user’s operating system. This cookie contains a  characteristic string of characters that  enables  a unique identification of the  browser when the website is called up again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By  selecting  the  appropriate technical settings in your internet browser,  you can be   informed before the setting of cookies  and individually decide whether to accept them and prevent the cookies from being stored and the data they contain from being sent. Cookies that have already been stored can be deleted at any time. However, we would like to point out that if you do so, you may not be able to use all  the functions of this website to their full extent.

You can use the    following links  to  find out how to manage   (including   how to deactivate) cookies on the main browsers:  Chrome Browser:https://support.google.com/accounts/answer/61416?hl=nl

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari:    https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

3.3.6 Technically necessary cookies

Unless otherwise stated in this privacy policy, we only use technically necessary cookies to make our website more user-friendly, efficient, and secure. These cookies also enable our systems to recognize your browser across different pages and ensure that essential website functions remain available.

Some features of our website cannot be provided without the use of cookies, as it is necessary to recognize your browser when navigating between pages.

These cookies are used to ensure the proper, secure, and efficient operation of our website, as well as to provide an optimized user experience.

3.3.7 Use of the Web Toffee cookie consent plugin

We use the WebToffee cookie consent plugin by Mozilor Limited (10 Paxton Crescent, Shenley Lodge, Milton Keynes MK5 7PY, United Kingdom; “WebToffee”) on our website.

This plugin allows you to manage your consent regarding the use of cookies on the website and to accept or reject certain technologies.

For this purpose, cookies may be used that store information such as an anonymous identifier, your consent status, and the date and time of your selection.

This data is not shared with third parties.

For more information about WebToffee’s privacy practices, please visit: https://www.webtoffee.com/privacy-policy/

3.4 How long are cookies stored on your device?

The retention period depends essentially on whether the cookie is “persistent” or “session-based.” Session- based cookies are deleted after you leave the websites that set the cookie. Persistent cookies remain on your device even after you have finished browsing until they are deleted or until they have expired.

3.5 Cookie Policy

If you would like to obtain further information on the specific cookies we use, please see our Cookie Policy .

 

4. Third Party Online Services (data sharing)

To offer you a convenient website, we use, inter alia, Instagram Google, Google Maps, and YouTube (Google Maps and YouTube are together referred to as “ content plug-ins”), and so-called social media plugins of the social networks.

4.1 Plug-ins

4.1.2 Use of Social Plug-ins

We integrate functional and content elements into our online offering, which are obtained from the servers of their respective providers (hereinafter referred to as “third-party providers”). This may include, for example, graphics, videos or city maps (hereinafter referred to collectively as “Content”).The integration always presupposes that the third-party providers of this content process the IP address of the users, as without the IP address they would not be able to send the content to their browser. The IP address is therefore required for the display of this content or functions. We make every effort to only use content whose respective providers only use the IP address to deliver the content. Third parties may also use pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information on the browser and operating system, referring websites, time of visit and other information on the use of our online offering, as well as be combined with such information from other sources. We use plug-ins from social networks on our website. The integration of social plug-ins and the data processing that takes place in this process  serves  to optimise  the advertising of our products. When social  plug-ins are  integrated  ,  a link is   established  between your computer and  the servers of the  social network provider and    the  plug-in is thereby    message to your browser will be displayed on the page,  provided that you have expressly consented. In this process,  both your IP address and the information about which of our pages  you have visited are transmitted to the   provider’s server transferred. This applies regardless of whether you  are registered with the  social network or  logged in. Even with unregistered or non-logged-in users, a transfer takes place. When you are connected to one or more of your  social network accounts at the same time,  the information collected may  also be assigned to your respective  profiles.

When using the plug-in functions (e.g. by pressing the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and activating the buttons. The use of cookies or similar technologies is carried out with your consent in accordance with applicable data protection laws. The processing of your personal data is carried out with your consent in accordance with applicable data protection laws. You can withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.

The social networks listed below are integrated into our website by means of a social plug-in. You can find more information about the scope and purpose of the collection and use of the data as well as about your rights in this regard and options for protecting your privacy in the linked privacy information of the providers.

Types of data processed: usage data (e.g. websites visited, interest in content, access times); meta, communication and procedural data (e.g. IP addresses, times, identification numbers, consent status); inventory data (e.g. names, addresses); contact details (e.g. email, phone numbers); content data (e.g. submissions in online forms); location data (information about the geographic location of a device or person).

  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; marketing; profiles with user-related information (creating user profiles).
  • Legal basis: Legitimate interests and consent, in accordance with applicable data protection laws.

4.1.3 Further information on processing processes, procedures and services:

  • Facebook pages: Profiles within the social network Facebook – Together with Meta Platforms Ireland Limited, we are responsible for the collection (but not the further processing) of data of visitors to our Facebook page (so-called Facebook pages). “Fanpage”). This data includes information about the types of content that users view or interact with, or the actions they take (see “Things you and others do and provide” in the Facebook Data Policy: https://www.facebook.com/policy), as well as information about the devices users use (e.g., IP addresses, operating system, browser type, language settings, cookie data; see “Device Information” in the Facebook Data Policy: https://www.facebook.com/policy). As explained in Facebook’s Data Policy under “How do we use this information?”, Facebook also collects and uses information to provide analytics services, known as “Page Insights”, for Page operators to gain insights into how people interact with their Pages and with the content associated with them. We have entered into a special agreement with Facebook (“Page Insights Information”, https://www.facebook.com/legal/terms/page_controller_addendum), which regulates in particular which security measures Facebook must observe and in which Facebook has agreed to fulfil the rights of data subjects (i.e. users can, for example, send information or deletion requests directly to Facebook). The rights of users (in particular to information, deletion, objection and complaint to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the “About Page Insights” (https://www.facebook.com/legal/terms/information_about_page_insights_data); Service Provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal basis: Legitimate interests, in accordance with applicable data protection laws. Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy; Basis for third-country transfers: EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (https://www.facebook.com/legal/EU_data_transfer_addendum). For more information, see:  Joint Responsibility Agreement: https://www.facebook.com/legal/terms/information_about_page_insights_data. Joint responsibility is limited to the collection by and transfer of data to Meta Platforms Ireland Limited, a company based in the EU. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, in particular with regard to the transfer of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of the Standard Contractual Clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.). 
  • Instagram: Social network; Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; Legal basis: Legitimate interests, in accordance with applicable data protection laws. Website: https://www.instagram.com. Privacy Policy: https://instagram.com/about/legal/privacy. Your data may be transferred to third countries such as the USA. For the US, there  is an adequacy decision from the  EU Commission: the Trans-Atlantic   Data Privacy Framework (TADPF). Meta has  certified itself in accordance with the TADPF and is therefore obliged to follow European data protection principles.
  • Google Maps: We integrate the maps of the “Google Maps” service of the provider Google. The data processed may include, in particular, IP addresses and location data of users; Service Provider: Google Cloud EMEA Limited, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland; Legal basis: Legitimate interests, in accordance with applicable data protection laws. Website: https://mapsplatform.google.com/; Privacy Policy: https://policies.google.com/privacy. Basisfor third-country transfer: EU-US Data Privacy Framework (DPF).
  • Flickr, operated by Flickr, Inc., Flickr c/o Yahoo! Inc., 701 First Avenue, Sunnyvale, CA 94089, USA. For more information please see the Privacy Notice of Flickr. Basis for third-country transfers: Standard Contractual Clauses

4.2 Use of Social Plug-ins  using  “Shariff Wrapper”

On our website we offer you the possibility to use so called “Social Media Buttons”. To protect your data, we use a solution called “Shariff”. Hereby the share buttons are implemented as static images, which contain a link to the corresponding social network site. If you click on such a button, you will be redirected to the respective social network site in the same way, as normal links would do as well. Only in that moment of time the provider of the social network site will get information about you, for example your IP address. If you do not click on such a share button, no data will be transmitted. Information about the collection and usage of your date on the social network sites can be found in the corresponding terms of use of the respective provider. More information about the plugin and the Shariff solution can be found here: https://wordpress.org/plugins/shariff/

4.3 Use of Google re CAPTCHA

On our website,  we use the reCAPTCHA service provided by Google Ireland  Limited (Gordon House,  Barrow Street,  Dublin 4, Ireland;  “Google”). The purpose of the  question is  to   distinguish whether the input is carried out by  a person or by automated, machine processing.  For this purpose, your input will be transmitted to Google and further used there. In addition, the  IP address and,  if necessary,  other data  required  by Google for the reCAPTCHA service will be  transmitted  to Google  . This data is processed  by Google in the  European Union and, if necessary, also in the USA.

For the US, there is an adequacy decision from the EU Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with  the TADPF  and is therefore obliged to comply with European data protection principles.

The use of cookies or similar technologies is subject to  your consent in accordance with applicable data protection laws. The processing of your  personal data is carried out with your consent in accordance with applicable data protection laws. You can withdraw consent at any time without affecting the lawfulness of the processing  carried out on the basis of the consent  until  the withdrawal.

You can find more information about Google reCAPTCHA and  its privacy policyat: https:// www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

4.4 Use of Google invisible re CAPTCHA

We use   the  reCAPTCHA service  of Google Ireland  Limited (Gordon House,  Barrow Street,  Dublin 4, Ireland;  “Google”). This is used to differentiate  between the input by  a person or by automated, machine processing.  In the background,  Google collects and analyzes usage data,  which  is used by Invisible reCaptcha, to distinguish  regular users from bots. For this purpose, your input will be transmitted to Google and  further used there. In addition, the  IP address and any other data required by Google for the Invisible reCAPTCHA service  will be transmitted to Google. This data is processed  by Google in the  European Union and, if necessary,  also in the USA. 

For the US, there is an adequacy decision from the EU Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with  the TADPF  and is therefore obliged to comply with European data protection principles.

The use of cookies or similar technologies is carried out with your consent in accordance with applicable data protection laws. The processing ofyour  personal data is carried out with your consent in accordance with applicable data protection laws. You can withdraw consent at any time without affecting the lawfulness of the processing  carried out on the basis of the consent  until  the withdrawal.

You can find more information about Google reCAPTCHA and  its privacy policy at: https:// www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

4.5 Use of Google Maps

We use the GoogleMaps map embedding function of Google Ireland Limited (Gordon House, Barrow Street,  Dublin 4, Ireland; “Google”).

The function enables the visual display of geographical information and interactive map. In addition, Google also collects, processes and uses data from visitors to the  websites when visiting pages in which Google Maps maps are integrated.

If necessary, your data will also be transferred to  the USA. For the  US, there is an adequacy decision from  the  EU Commission: the Trans-Atlantic  Data Privacy Framework (TADPF). Google has certified itself in accordance with  the TADPF and is therefore obliged to comply with European data protection principles.

Cookies    or similar technologies are used with your consent in accordance with applicable data protection laws. The processing of your  personal data is carried out with your consent in accordance with applicable data protection laws. You can withdraw consent at any time without affecting the lawfulness of the processing  carried out on the basis of the consent  until  the withdrawal.

More information about the collection and use of data by Google canbe found in Google’s information on privacy policy at https://www.google.com/privacypolicy.html. There, you can also change your settings in the Privacy Center so that you   can manage and protect your data processed by Google.

4.6 Use of YouTube

We use    the  YouTube video  embedding function of Google Ireland  Limited (Gordon House,  Barrow Street,   Dublin 4, Ireland; “YouTube”). YouTube is a partnership with Google LLC (1600 Amphitheatre Parkway, Mountain View,   CA 94043, USA; ‘Google’). 

The feature displays videos  that have been deposited with YouTube in an iFrame on the website. In doing so,  the “Advanced Privacy Mode” option is  activated. As a result, YouTube does not store any information about the visitors to the website. Only when you watch  a video is the information about it transmitted to YouTube and stored  there. If necessary, your data will be transferred to  the USA. For the  US, there  is an adequacy decision from the  EU Commission:  the Trans-Atlantic Data Privacy Framework (TADPF).  YouTube has certified itself in accordance with  the TADPF  and is therefore obliged to comply with European  data protection principles. The use of cookies or similar technologies is carried out with your consent in accordance with applicable data protection laws. The processing of your  personal data is carried out with your consent in accordance with applicable data protection laws. You can withdraw consent at any time without affecting the lawfulness of the processing  carried out on the basis of the consent  until  the withdrawal.

You   can find more information about the collection  and  use of data  by YouTube  and  Google as  well as the  associated rights  and options for protecting your privacy in YouTube’s privacy policy (https:// www.youtube.com/t/privacy).

4.7 Google Translate

 On our website,  we use Google Ireland  Limited (Gordon House,  Barrow Street,  Dublin,  Ireland) to provide translation services  via API integration. Google Ireland  Limited (Gordon House, Barrow Street, Dublin  4, Ireland). The purpose of data processing is to display the  information on the website in other languages  . In order  to  display the  translation automatically  after you  have selected a  national language,  the browser you are using establishes   a connection  to      Google’s servers. Cookies may  be used for this purpose. Among other things, the  following information may be collected and  processed: IP address,  URL of the page visited, date and time.   Your data may be transferred to the United States. For the US, there is an adequacy decision from the EU Commission: the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPFand is therefore obliged to follow European  data protection principles. The use of  cookies or similar technologies    is subject to your consent  in accordance with applicable data protection laws. The processing of your personal data is carried out with your consent in accordance with applicable data protection laws. You can    withdraw consent     at any time without affecting the  lawfulness of the processing  carried out on the basis of the  consent  until  the withdrawal.   For  more  information about Google’s collection and use of your data, please visit: https:// www.google.com/policies/privacy/.

4.8  Donations 

4.8.1 Which data do we process in the context of a donation?

Donations and payment services

GiveWP and Stripe: You can use a donation function on our website. We use Givewp as our donation portal with Stripe as payment gateway and processor to handle and manage all financial transactions. Donations are processed by the third-party provider Stripe Ltd. Further information on data processing by Stripe Ltd. can be found in the legal notice: Stripe Inc. 354 Oyster Point Boulevard, South San Francisco California 94080, USA. To find out more about the security measures of these organisations, please click on the following links: . https://stripe.com/de/privacy . Privacy policy of Give WP: https://givewp.com/privacy-policy/

4.9 API Keys

We make use of certain APIs, in order to provide specific features.

These APIs may include the following third party services: Google Maps (API key), Meetup (OAuth token), PayPal (email, Client ID, Client Secret), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).

4.10 Communication via messenger

We use messengers for communication purposes and therefore ask you to observe the following information on the functionality of the messengers, encryption, the use of the metadata of the communication and your options for objecting.

You can also contact us in alternative ways, such as by phone or email. Please use the contact options provided to you or the contact options provided within our online offer.

In the case of end-to-end encryption of content (i.e., the content of your message and attachments), please note that the content of the communication (i.e., the content of the message and attached images) is end-to-end encrypted. This means that the content of the messages cannot be viewed, not even by the messenger providers themselves. You should always use an up-to-date version of Messenger with encryption enabled to ensure that message content is encrypted.

However, we would also like to point out to our communication partners that although the providers of the messengers do not view the content, they can find out that and when communication partners communicate with us, as well as technical information about the device used by the communication partners and, depending on the settings of their device, location information (so-called metadata) is processed.

Notes on legal bases:  If we ask communication partners for permission before communicating with them via messenger, the legal basis for our processing of their data is their consent. In addition, if we do not ask for consent and you contact us, for example, on your own initiative, we use Messenger in relation to our contractual partners as well as in the context of the initiation of the contract as a contractual measure and, in the case of other interested parties and communication partners, on the basis of our legitimate interests in fast and efficient communication and in fulfilling the needs of our communication partners in communication via Messenger. Furthermore, we would like to point out that we will not transmit the contact details provided to us to the messengers for the first time without your consent.

Revocation, objection and deletion: You can revoke your consent at any time and object to communication with us via Messenger at any time. In the case of communication via messenger, we delete the messages in accordance with our general deletion guidelines (i.e., as described above, after the end of contractual relationships, in the context of archiving requirements, etc.) and otherwise as soon as we can assume that we have answered any information provided by the communication partners, if no reference to a previous conversation is to be expected and there are no legal retention obligations to prevent the deletion.

Reservation of reference to other means of communication: Finally, we would like to point out that for reasons of your security, we reserve the right not to answer inquiries via Messenger. This is the case, for example, if internal contractual information requires special secrecy or if a response via messenger does not meet the formal requirements. In such cases, we will  refer you to more appropriate means of communication.

  • Types of data processed: contact details (e.g. e-mail, telephone numbers); Usage data (e.g. websites visited, interest in content, access times); meta, communication and procedural data (e.g. IP addresses, times, identification numbers, consent status); Content data (e.g. . submissions in online forms).
  • Data subjects: Communication partners.
  • Purposes of processing: contact requests and communication; Direct marketing (e.g. by e-mail or post).
  • Legal basis: Consents, in accordance with applicable data protection laws.

Further information on processing processes, procedures and services:

  • Whatsapp: Messenger with end-to-end encryption, Service provider: WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland Legal basis:   Legitimate interests and consent, in accordance with applicable data protection laws. Website:  https://www.whatsapp.com/ Privacy Policy:  https://www.whatsapp.com/legal/privacy-policy
  • Telegram: messenger with end-to-end encryption; Service Providers: Representative in the European Union: European Data Protection Office (EDPO), Avenue Huart Hamoir 71, 1030 Brussels, Belgium; Legal basis: Legitimate interests, in accordance with applicable data protection laws. Website:https://telegram.org/. Privacy Policy: https://telegram.org/privacy.

4.11 Provision of the online offer and web hosting

We process users’ data in order to be able to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary to transmit the content and functions of our online services to the user’s browser or device.

  • Types of data processed: usage data (e.g. websites visited, interest in content, access times); meta, communication and procedural data (e.g. IP addresses, times, identification numbers, consent status); Content data (e.g. . submissions in online forms).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: Provision of our online offer and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical equipment (computers, servers, etc.). Security Measures.
  • Legal basis: Legitimate interests, in accordance with applicable data protection laws..

Further information on processing processes, procedures and services:

  • Provision of our online offer on rented storage space: For the provision of our online offer, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also known as a “web host”); Legal basis: Legitimate interest, in accordance with applicable data protection laws.
  • Collection of access data and log files: Access to our online services is logged in the form of so-called “server log files”. The server log files may include the address and name of the websites and files accessed, date and time of access, data volumes transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. On the one hand, the server log files can be used for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and, on the other hand, to ensure the utilization of the servers and their stability; Legal basis: Legitimate interests, in accordance with applicable data protection laws.. Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymized. Data whose further storage is necessary for evidentiary purposes are excluded from deletion until the respective incident has been finally clarified.
  • E-mail sending and hosting: The web hosting services we use also include the sending, receiving and storage of e-mails. For these purposes, the addresses of the recipients and senders as well as further information regarding the sending of e-mails (e.g. the providers involved) as well as the content of the respective e-mails are processed. The aforementioned data may also be processed for the purpose of detecting SPAM. Please note that e-mails on the Internet are generally not sent in encrypted form. As a rule, e-mails are encrypted in transit, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. Therefore, we cannot assume any responsibility for the transmission path of the e-mails between the sender and the receipt on our server; Legal basis: Legitimate interests, in accordance with applicable data protection laws.
  • com: hosting and software for creating, delivering, and operating websites, blogs, and other online offerings; Service Provider: Aut O’Mattic A8C Ireland Ltd., Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland; Legal basis: Legitimate interests, in accordance with applicable data protection laws. Website: https://wordpress.com; Privacy Policy: https://automattic.com/de/privacy/; Data processing agreement:https://wordpress.com/support/data-processing-agreements/. Basis for third-country transfer: EU-US Data Privacy Framework (DPF).

4.12 Video conferencing, online meetings, webinars and online lectures and online courses and screen sharing

We use third-party platforms and applications (hereinafter referred to as “Conference Platforms”) for the purpose of conducting video and audio conferences, webinars and other types of video and audio meetings (hereinafter collectively referred to as “Conference”). When selecting conference platforms and their services, we take into account the legal requirements.

Data processed by conference platforms: In the context of participation in a conference, the conference platforms process the personal data of the participants mentioned below. The scope of the processing depends, on the one hand, on which data is requested in the context of a specific conference (e.g. provision of access data or real names) and which optional information is provided by the participants. In addition to processing for the implementation of the conference, the data of the participants may also be processed by the conference platforms for security purposes or service optimization. The processed data includes personal data (first name, last name), contact information (e-mail address, telephone number), access data (access codes or passwords), profile pictures, details of professional position/function, the IP address of the Internet access, details of the participants’ end devices, their operating system, the browser and its technical and linguistic settings, information on the content of the communication processes, i.e. entries in chats, as well as audio and video data, as well as the use of other available features (e.g. surveys). The content of the communications is encrypted to the extent technically provided by the conference providers. If the participants are registered as users with the conference platforms, then further data may be processed in accordance with the agreement with the respective conference provider.

Logging and recordings: If text entries, participation results (e.g. of surveys) as well as video or audio recordings are logged, this will be communicated transparently to the participants in advance and they will be asked for consent if necessary.

Data protection measures of the participants: For the details of the processing of your data by the conference platforms , please note their data protection notices and select the optimal security and data protection settings for you within the settings of the conference platforms. Please also ensure that data and privacy are protected in the background of your recording for the duration of a video conference (e.g. by notifying roommates, locking doors and, as far as technically possible, using the function to make the background unrecognizable). Links to the conference rooms as well as access data may not be passed on to unauthorized third parties.

Notes on legal bases: If, in addition to the conference platforms , we also process the data of the users and the users ask for their consent to the use of the conference platforms or certain functions (e.g. consent to a recording of conferences), the legal basis for the processing is this consent. Furthermore, our processing may be necessary for the fulfilment of our contractual obligations (e.g. in participant lists, in the case of processing of interview results, etc.). In addition, users’ data is processed on the basis of our legitimate interests in efficient and secure communication with our communication partners.

  • Types of data processed: inventory data (e.g. names, addresses); contact details (e.g. email, phone numbers); Content data (e.g. submissions in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta, communication and process data (e.g. IP addresses, timings, identification numbers, consent status).
  • Data subjects: communication partners; Users (e.g. website visitors, users of online services). People depicted.
  • Purposes of processing: Provision of contractual services and fulfilment of contractual obligations; Contact requests and communication. Office and organizational procedures.
  • Legal basis: Legitimate interests and consent, in accordance with applicable data protection laws.

Further information on processing processes, procedures and services:

4.13 Media Platform App & Event RecordingsWhen you attend events with Paramahamsa Sri Swami Vishwananda in Mexico or use the Bhakti Marga Media Platform App “Bhakti+”, available via the Apple App Store, Google Play Store, or our websites, your personal data may be processed by different Bhakti Marga entities depending on your location and the nature of the activity.
  • For users in Mexico and the Rest of the World (ROW): Bhakti Marga America (“BM US”)
  • For users in the European Union (EU): Bhakti Event GmbH (“BM EU”)
  • For local event organisation in Mexico: local Bhakti Marga organisations (“BM Mexico”)

Each entity acts as an independent data controller within its respective scope.

Independent ControllershipBM US, BM EU and local Bhakti Marga organisations in Mexico (“BM Mexico”) do not act as joint controllers within the meaning of Article 26 GDPR.Each entity independently determines the purposes and means of processing personal data within its respective activities.In particular:

  • BM US is responsible for platform-related processing and media activities for users in Mexico and ROW
  • BM EU is responsible for processing relating to users in the EU
  • BM Mexico is responsible for local event-related processing (e.g. registration, on-site coordination, participant communication)

Data subjects may exercise their rights with the respective responsible entity. Requests may be forwarded internally where necessary.

Events and Media RecordingsDuring events such as Darshan with Paramahamsa Sri Swami Vishwananda, photo and video recordings (including livestreams and video-on-demand) may be created.Local event organisation in Mexico is carried out by BM Mexico, while media production and distribution may be performed by BM US and/or BM EU depending on the context.Recordings may be shared via:

  • Bhakti Marga Media Platform App “Bhakti+”
  • Bhakti Marga website livestreams
  • Bhakti Marga YouTube channel
  • Social media platforms (e.g. Facebook, Instagram, Flickr)
  • Promotional print or digital materials

These recordings primarily focus on the spiritual program. While efforts are made to avoid identifiable recordings of participants, this cannot always be guaranteed.To protect your privacy, measures such as designated filming zones, livestream-free areas, or opt-out indicators (e.g. wristbands) may be implemented.

Legal Basis for ProcessingDepending on your location and activity, processing is based on:

  • Performance of a contract
  • Explicit consent (e.g. event registration, recordings)
  • Legitimate interests (e.g. documentation and communication of events)

Where applicable, additional legal bases under the General Data Protection Regulation or other national laws (including Mexican data protection law) may apply.

Platform Operation & Regional AccessThe Bhakti Marga Media Platform is technically operated by Bhakti Event GmbH (BM EU) using infrastructure such as Shopify under a multi-license model.

  • BM US uses the platform for users in Mexico and ROW
  • BM EU operates the platform for EU users
  • BM Mexico does not operate the platform but may support event-related processes

Each entity processes personal data independently within its own area of responsibility.BM US does not have access to EU user data.BM Mexico does not have access to platform user accounts unless explicitly required and separately regulated.

IP Tracking, Regional Redirection & Data ProcessingWhen accessing Bhakti Marga websites or the Bhakti+ app, technical information such as your IP address may be used to determine your geographic region.

  • EU users are directed to the EU environment operated by BM EU
  • Users in Mexico and ROW are directed to the environment managed by BM US

Local event data collected in Mexico may be processed by BM Mexico independently.There is no joint operational control over user databases between BM US, BM EU and BM Mexico.

Data Categories ProcessedWe may process:

  • Identification data (e.g. name, country, spiritual name)
  • Contact data (e.g. email)
  • Audio-visual data (photos, videos, recordings)
  • Device and usage data (IP address, app logs)
  • Subscription and transaction data
  • Payment-related data

Data Collection SourcesYour data is collected when you:

  • Register on the platform or app
  • Purchase subscriptions
  • Register for or attend events (via BM Mexico where applicable)
  • Use the app or website
  • Contact support

Processors and Data SharingWe use service providers acting as processors, including:

  • Hexaglobe – video hosting (EU-based)
  • Shopify International Ltd. – platform infrastructure

Additional third-party platforms (e.g. YouTube, Meta) may act as independent controllers.Where necessary, data may be shared between BM US and BM Mexico for event organisation purposes. Each entity remains independently responsible for its processing.

International ProcessingDue to the global nature of Bhakti Marga activities, content (including recordings) may be made available internationally.Where required by applicable law, appropriate safeguards for international data processing are implemented.

Retention PeriodsPersonal data is retained only as long as necessary for the purposes described or as required by applicable law.

Your Privacy RightsDepending on your location, you may have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent at any time

You may also lodge a complaint with the competent supervisory authority where applicable.

Contact & Withdrawal of Consent

For users in Mexico (local event processing):Bhakti Marga Mexico (local organisation)For users in Mexico and Rest of the World (platform & media):Bhakti Marga America (BM US)Email: info@bhaktimarga.usFor users in the European Union (EU):Bhakti Event GmbH (BM EU)Email: dataprotection@bhaktimarga.orgAddress: Am Geisberg 1–8, 65321 Heidenrod, Germany

5. How long do we store your personal data?

Duration of storage of personal data:

At the end of the contract, the data will first be stored for the duration of the warranty period, then in compliance with the statutory retention periods, in particular tax and commercial law, and deleted at the end of this period, if you have not consented to further processing and use. Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

  • We process and store your personal data only as long as necessary for our processing purposes. If we process and store your personal data based on your consent, we delete such data immediately after you withdraw your consent.
  • Upon request, we will regularly delete the data collected and stored for our websites’ usage at any time. We will do this ourselves and within a few days, unless we have a particular interest in continuing storage for individual cases, e.g., cyberattacks. Regarding your contact requests, we only store your data for the time period necessary to answer your request.
  • Insofar as you have registered for our newsletter, we process your data in this context for the duration of the registration to our newsletter and delete it at any time, should you unsubscribe from our newsletter or withdraw your consent.
  • The same apply in relation to the registration on our website and the data in connection with your personal user profile.
  • In the context of product or service orders and fundraising, we retain your data only as long as necessary to fulfill your booking, order or other request. In the context of event, course, accommodation, registrations, we store your personal data collected during the booking for two years, starting at the end of the calendar year of the customer’s last visit to ensure a better customer care. Personal data that is necessary to establish or defend against claims may be stored until limitation periods have expired.
  • However, insofar as a longer retention period is required by statutory retention and documentation obligations or to protect our legitimate interests, e.g., in the event of possible legal disputes, your personal data will be stored and processed even after the above-mentioned period has expired. With complete execution of a contract or quasi-contractual relationship, we will, as far as possible, immediately restrict your personal data from further processing.

6. Rights of the data subjects and storage period

6.1 Right of revocation in case of consent: 

The consent to the processing of the photos and/or videos can be revoked at any time for the future with future effect. The data subject can exercise their withdrawal rights with:

 

Bhakti Marga México AC Bhakti Marga México AC

Naciones Unidaa 6178-17

Parque de la Castellana

Zapopan . Jalisco, México

CP 45117

info@bhaktimarga.org.mx

Responsible : Shanta

 

The legality of the data processing carried out on the basis of the consent until the revocation is not affected by this. In case of a contract with you as a participant is signed, regarding the production of the documentation an event, than a contract is the legal basis for the processing of your data, in accordance with applicable data protection laws..

California Privacy Rights (CCPA/CPRA)If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).These rights apply to the processing of your personal data by the respective Bhakti Marga entity responsible for the specific processing activity.Allocation of Responsibilities
  • Bhakti Marga México AC is responsible for personal data collected in connection with event participation, registration, and local organisation in Mexico.
  • Bhakti Marga America (BM US) is responsible for processing of media content, including video recordings and audiovisual material.
How to Exercise Your RightsTo exercise your rights, you may contact the entity responsible for the respective processing activity:For event registration and participation data:Bhakti Marga México ACEmail: info@bhaktimarga.org.mxFor media recordings and audiovisual content:Bhakti Marga America (BM US)Email: info@bhaktimarga.usIf your request is submitted to the incorrect entity, it will be forwarded to the appropriate responsible entity.We may need to verify your identity before processing your request.

6.2 Rights of the data subject

If the applicable legal requirements are met, you have the following rights: the right of access, rectification, erasure, objection, restriction of processing, and data portability. In addition, you have the right to object to processing based on legitimate interests, as well as to processing for direct marketing purposes.

If your personal data is processed, you have the right to obtain information about the data stored concerning you.

If incorrect personal data is processed, you have the right to request rectification.

If the applicable legal requirements are met, you may request erasure or restriction of processing, as well as object to the processing of your personal data.

If you have consented to the processing of your data or if a contract relating to such processing exists and the data processing is carried out by automated means, you may have the right to data portability.

If you exercise any of the aforementioned rights, the controller will verify whether the applicable legal requirements have been fulfilled.

This may include a positive or negative decision, as well as identity verification. In the event of a positive decision regarding the right of access, the data subject will receive complete detailed information. As a security measure and for the purpose of verifying identity, WordPress will send an email confirmation regarding requests for deletion. Once the deletion request is confirmed, the data will first be removed from the systems and subsequently stored on local servers in accordance with applicable legal retention periods.

Even without a specific request from our customers, the parties naturally comply with legal obligations relating to the deletion of personal data. However, certain personal data may be exempt from deletion where the parties are required by other applicable laws to continue storing such data for specific periods. In such cases, deletion may be limited or excluded where further storage is necessary for compliance with legal obligations or for the establishment, exercise, or defense of legal claims.

If you believe that the processing of your personal data is not carried out in accordance with applicable law, you have the right to lodge a complaint with the competent data protection authority.

6.3 RIGHT TO OBJECT

6.3.1 OBJECTION BASED ON YOUR PARTICULAR SITUATION

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you that is based on our legitimate interests, including profiling. In such case, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defense of legal claims.

6.3.2 OBJECTION TO DIRECT MARKETING

You have the right to object at any time to the processing of personal data concerning you for direct marketing purposes, including profiling to the extent that it is related to such direct marketing. If you object to the processing for direct marketing purposes, your personal data will no longer be processed for such purposes.

6.4 Right to object

If the processing of the personal data referred to herein is based on our legitimate interests, you have the right to object at any time to such processing on grounds arising from your particular situation, with future effect.

Upon a successful objection, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defense of legal claims.

If personal data is processed for direct marketing purposes, you may object to such processing at any time by notifying us. Upon a successful objection, we will terminate the processing of the relevant data for direct marketing purposes.

 

7. Technical security measures

7.1 Security measures

We implement a variety of security measures designed to maintain the safety of your personal data we store and process.

We take appropriate technical and organisational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk.

The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, safeguarding availability and separation of the data. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data and responses to data threats. Furthermore, we take the protection of personal data into account as early as the development and selection of hardware, software and processes in accordance with the principle of data protection, through technology design and data protection-friendly default settings. TLS/SSL encryption (https): To protect user data transmitted via our online services, we use TLS/SSL encryption. Secure Sockets Layer (SSL) is the standard technology for securing internet connections by encrypting the data transmitted between a website or app and a browser (or between two servers). Transport Layer Security (TLS) is an updated and more secure version of SSL. Hyper Text Transfer Protocol Secure (HTTPS) is displayed in the URL if a website is secured by an SSL/TLS certificate. For example, to protect the transmission of confidential information that you send to us as the website provider, we use SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any personal data under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose personal data may have been compromised and or the competent data protection authority.

7.2 Transmission of personal data

As part of our processing of personal data, the data may be transferred to other bodies, companies, legally independent organisational units or persons or disclosed to them. The recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe the legal requirements and, in particular, conclude corresponding contracts or agreements with the recipients of your data that serve to protect your data.

Data transfer within the organisation: We may transfer personal data to other departments within our organisation or grant them access to this data. If this transfer takes place for administrative purposes, the transfer of the data is based on our legitimate business and commercial interests or takes place if it is necessary to fulfil our contractual obligations or if the consent of the data subjects or legal permission has been obtained.

8. Status of the Privacy Notice and Updates

Please note, this privacy notice may be amended by us at any time to the extent necessary to provide you with adequate information about the processing of your personal data. Therefore, please check this privacy notice at regular intervals, insofar as you regularly visit our website or regularly use our products and services. The date of the last update of this privacy notice is indicated at the beginning of this privacy notice.

Last update: 01.01.2026